About the Authors
Eve is Senior Vice President and Chair of the Bachelor of Science in Computer Science at Neumont University in
Salt Lake City, Utah.
She has engineered dozens of enterprise Web applications and a handful
of voice applications. Her open-source software for building online
communities and e-commerce sites has been adopted by thousands of
Internet application operators worldwide. Eve is a co-author of
Early Adopter VoiceXML (Wrox Press, 2001).
Eve holds a
B.S. from Caltech in Engineering and Applied Science, and an M.S. from
U.C. Berkeley in Mechanical Engineering (1998). She was Visiting
Professor of Computer Science at Galileo University in Guatemala in 2002,
where she led the development of the university's learning management
She can recite the first few hundred digits of pi
from memory, although she confesses that she knows fewer than 100 digits of e.
Philip has been in and around the Massachusetts Institute of
Technology since 1979. In addition to teaching Software Engineering for
Internet Applications, the course in which this text is used, he has
helped teach many of the core electrical engineering classes,
including circuits, signals and systems, and probability theory.
Greenspun holds a commercial pilot's certificate with instrument,
multi-engine, seaplane, and helicopter ratings and has flown small
aircraft across most of the North American continent and portions of
three other continents.
In the mid-1990s, Greenspun founded the Scalable Systems for Online
Communities research group at MIT and spun it out into a profitable
$20 million (revenue) open-source enterprise software company.
Greenspun has participated in the design and engineering of more than
200 collaborative Internet applications.
Andrew holds a Ph.D. in Electrical Engineering and Computer Science
from MIT. He has been building database-backed Internet applications
since 1999, leading development teams that built systems for
Hewlett-Packard Company, the World Bank, and MIT Sloan School of
Management. He is the author of a standard open-source toolkit for
building mobile applications, and the applications that he developed are in
daily use by more than 100,000 people.
As of May 2003, Andrew is the technical architect for iLearn, a
collaborative effort of the Sloan School and Microsoft to build
innovative educational software using the .NET Development Framework.
Cesar contributed primarily to the reference chapter on engagement
management. After undergraduate life at Harvard, Cesar received an
MBA from Dartmouth's Tuck School. He has been a banker, management
consultant at Bain, head of marketing for a $30 million software
business, head of sales and marketing at Razorfish until its
acquisition by SBI, and is now CEO of Contact Network Corporation, a
Boston-based enterprise software firm.
Cesar serves on the Executive Board of the .LRN Consortium (dotlrn.org), and is a frequent writer and
speaker on enterprise software strategy and high-technology marketing.