Phoenix 919

A member of the Philip Greenspun's Homepage community since February 14, 2000

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February 14, 2000, on Communications:
I work for Sprint PCS, and have for about a year and a half or so. During that time, I have worked not only in sales, but also in a main store. I have learned the technology and the backup systems that work for Sprint PCS, and the new Wireless Web, that came out last year in October. I will offer this... 75 percent of my Customers come to me frustrated with their old systems. Old Analog Cellular problems, Insane roaming or long distance charges (Not to mention widely differentiating charges), Poor customer service, (Yes, we won "Best Customer Care" the last two years running, so if you hear ours is bad, imagine WHAT ELSE IS OUT THERE! I know, I've been there, It's another reason I'm with Sprint today) among other issues. Many, however, just like the Sprint PCS rates, plans, and services. I personally like the Sprint PCS Ideals, and what they are working for. Basically, Sprint's Vision. When Sprint Started 3 years ago (And yes, their Nationwide network was built from scratch ...