C. Lamonaca

A member of the Philip Greenspun's Homepage community since June 15, 1998

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June 15, 1998, on Ford Story:
I have a 1994 Ford Thunderbird that has had transmission problems since 4,000 miles. Ford mechanics were unable to find any problem with it and they kept telling me to bring it back in when the problem worstened. Well, I must have been back there 20 times with the same complaint and they kept sending me out the door saying they still couldnt find a problem during their test drives of my car. The last time I took it there (the car had 35,000 miles on it at the time) they said they would take it for a LONG test drive this time to finally see what the problem was. Well, they called me & said the transmission was fine...no problems at all. I checked the odometer on the car when I went to pick it up and they only took it for a 1.5 mile test drive!!!!! My warranty expired at 36,000 miles, and at 42,000 miles the transmission went totally. Ford would not cover the cost of the transmission because they said they had NO RECORDS of my car ever having a transmission problem while it was under warr...