If you were to log in, you'd be able to get more information on your fellow community member.
While there are many things to love about this book, I think the best part is that Philip places the emphasis on putting yourself in the user's shoes. He avoids the narrow focus of the "Teach Yourself To Be A Dummy In 21 Days" books. He talks about the why's as well as the how's. And he's funny as hell. I love this book!