Kim Martin

A member of the Philip Greenspun's Homepage community since August 15, 2001

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August 15, 2001, on Automobile Disputes:
I purchased a 1998 Ford Explorer on 09/29/98, in Riverside, California. It was told to me, that it was a dealers demo and only had 5,000 miles on it. I was purchasing it as a new, never registered car. It was supposed to have a full three year warranty. Well, today, 08/15/01, I took it in to have a few small things fixed under warranty. But was told the warranty had expired in June 2001! Apparently the warranty was from the time the vehicle was put into operation (the dealers operation, not mine), and not from when I bought it. I got only 32 months of what I thought was a 36 month warranty from the time I purchased the vehicle. Seems like fraud to me. At no time during my purchase did the salesman ever indicate I had a reduced warranty. My advice to others, beware of buying a "new" car that has any miles on it. Warranties apparently are from the date the vehicle is put into operation (not necessarily your operation), and not when you purchase it "new". Car Salesman cannot be trusted!...

philg@mit.edu