Jenn Clarke

A member of the Philip Greenspun's Homepage community since July 13, 2000

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July 13, 2000, on Ford Story:
I have a 1992 F150 Ext Cab FORD 4x4, which has the after manuf. 2nd fuel tank. See NHTSA RECALL website. In Feb. 1994, I had recall completed. In July of 1999 began having major problems involving entire fuel system repaired repeatedly. EMPIRE FORD Service Dept. advised NO RECALLS in the Ford Oasis sytem. I checked NHTSA RECALL website, found recall. Had records check of EMPIRE, they did the 1994 recall work on my truck. Still not beleive me insisting this was the problem, as they advised since recallwas done, it is not the problem. I called Wash. DC, NHTSA, spoke with investigators working fuel systems with autos. They advised they were very aware that the recall was a "failed remedy", and had advised FORD MOTOR COMPANY in May of 1998. I let them know of troubles, costs, and rude comments by Dealership Mgr. and Service mgr. and inability to get name and number of Ford Representative for my area. NHTSA contacted Ford Motor Company ref. my vehicle troubles, and dangerous situa...