Richard Andrews

A member of the Philip Greenspun's Homepage community since December 1, 2002

If you were to log in, you'd be able to get more information on your fellow community member.

December 1, 2002, on Automobile Disputes:
I purchased a Dodge Dakota new in April of 1999. After about 33,000 miles and being 4 months out of warranty, it developed a squeek in the front end . I took the vehicle back to the dealer that I purchased it from and asked them to find out what the problem was. The service manager told me that the left upper control arm bushings were bad and that the entire control arm had to be replaced because the bushings were not sold separate. I explained to him that this should not happen in a vehicle with this low of milage and to see if he could do anything to keep me from having to pay 400.00 plus to have it repaired. He called Daimler-Chryler and they agreed to warranty the part and to charge me warranty cost for the labor. It cost me 125.00 to have the repairs. Three months and approx. 1000 miles later the noise returned- only to be told this time that both lower control arms needed to be replaced - cost 900.00 plus - again called Daimler- they said they would pay 50% of repairs. I know tha...