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You wrote: "...the famous McDonald's hot coffee incident. ... But I never saw anyone address the question of whether McDonald's had ever apologized for the injuries and offered to pay for her medical expenses. I'm guessing that they did not and that she never would have filed suit if they had."
(paraphrased): The woman was 81 years old.
McDonald's knew about the temperature issue for years. 700 incidents of scalding cases had been settled in the past.
The scalding was so severe it caused THIRD DEGREE BURNS.
The victim has stated that she never would have sued them if they hadn't refused to pay her medical bills.
I've heard that the original suit was for the cost of the medical bills, around $8,000, but the site doesn't mention this. (The envirolink page below quotes Nader as saying it was $20,000).
The amount the jury awarded, 2.7 million dollars, was approximately two days wort...