Donald Miller

A member of the Philip Greenspun's Homepage community since March 15, 2005

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March 15, 2005, on Ford Story:
In February of 2004, we bought a 2003 Ford Windstar. It was used, but the dealer explained to us that all of the maintenance had been done on it as scheduled. We had absolutely no problems out of it... until... I was driving it one day, (about 45 mph.) and all of the sudden, it just lost power. The engine was still running, and all the lights were on. I just couldn't move. I did my best to get to a safe spot, and put the van in park. I put it back in drive, and it wouldn't go anywhere. None of the gears worked. We called a tow truck, and had it taken to the Ford dealership in Kilgore, TX. After a few hours, I received a call explaining to me that the transmission pump had broken off and fallen into the transmission, throwing pieces of metal throughout my transmission. WHAT?? I have never in my life heard of such a thing! And it's not a factory defect?? Anyway. The dealership explained to me that there was nothing we could do except for replacing the transmission, and tha...