Gaylord Poole

A member of the Philip Greenspun's Homepage community since April 20, 2005

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April 20, 2005, on Voice Over IP telephone service:
I wish I had visited this page before I signed up with Lingo. Everything occured just a described. I signed up on early March. The "temporary" number they assigned me never worked...couldn't call out - couldn't call in. After the 20 day waiting period, I contacted customer support by email explaining the I had heard nothing and my phone wasn't working. On March 27th I received an answering email stating that my number could not be ported over. I phoned my local phone company and they said they could and would port the number over as soon as Lingo made the request. (I had already signed and faxed the required documents). On April 1st I again emailed Lingo explaining what I had discovered, and requested clarification. Today, (April 20th), I phoned customer support. After the obligatory 20 minute wait, I spoke with a human about my concerns. After much fumbling she announded that my number could not be ported over - no explanation from Lingo or my phone company. I inquired as...