kimo kaahomano

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• June 2, 2006, on Toyota Sienna Review:

  Well, mine is a success story. I bought a 1999 Sienna LE with 42,000 miles from a private party in late 2001. Then a few months later I bought a new 2002 Corolla from a dealer. The saleman asked me if I had register my van for the warranty. I told me it was a private sale but he said it didn't matter anyway. So I registered both cars with Toyota America (in El Toro, CA, I think) and made a record for ownership and mileages, etc. Earlier this year, in March, the Sienna, at 63,000 miles, had a catastrophic transmission failure. I had the car towed to my own mechanic and ready to pay big bucks for the repair. My mechanic told me that Sienna might have had a recall for that year/model, so he recommended me to call Toyota. I did. The service was professional from A-Z. They told me that since I have been a loyal customer, and that the warranty for the power train was just recently expired (it's 6 years or 60,000 miles, whichever comes soon), they gave me a courtesy extension to 100,...