Anne King

A member of the Philip Greenspun's Homepage community since August 9, 2010

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August 9, 2010, on Toyota Sienna Review:
I am so dismayed to read all these comments about everyone else having issues with their Toyota. I wish I had seen them BEFORE I bought my 2005 Toyota Sienna. The very week my warranty was running out (February 2010) smoke started to pour from the tailpipe. Took it into the dealer and yep! same ol' same ol' story as everyone else - it was my fault because it had sludge and I had not changed the oil often enough. They would not honor the warranty because I could not produce 10 oil receipts - I had five. Who keeps them anyway? They wanted $1500 to fix the problem, which I did not have. I took it back and took it to another mechanic to help me out since they would not honor my warranty. When the mechanic told us he knew of Toyota's having oil issues, I was furious. But alas, the very next week is when Toyota was in the news for acceleration problems in its vehicles and we could NOT get through on the Toyota Corporate line to lodge a complaint. Seems like it would be a moot point...