Audience: decision-makers who need the big picture and professional
programmers who need marching orders. Check www.arsdigita.com/events to register for
upcoming classes.
Agenda
7:00 -- 8:00 pm: Web services to support people working together
working within a company: intranet
Case Study: collaboratively developed and shared presentations
Case Study: knowledge management for 10,000 sales people at Siemens
8:00 -- 8:45 pm: Web services to support people teaching each other
elements of a successful online community
Case Study: an
open-source toolkit applied to support these elements at photo.net
(40,000 users; 1 million hits/day)
Case Study: the same toolkit plus some modules applied to support
education at Caltech and MIT
8:45 -- 9:00 pm: soda/coffee/cookie break
9:00 -- 10:00 pm: The wide world of ecommerce
What's interesting about ecommerce:
lifetime customer value management
1:1 marketing for real
Case Study: Integrating a Web server with a mass-customized
clothing factory.
Case Study: Building a vanilla catalog-shopping site with free
open-source tools.