As I think of them, here are references to stuff that has helped me form these opinions. Most of this can be found by looking at Google or Cluegle.
- why customers go away - http://www.fasile.net/en/register.htm
Peopleware - Tom De Marco, Timonthy Lister
XP - http://www.agilealliance.com/
Copyright Mel Pullen 2003
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