{"id":14191,"date":"2017-02-22T13:16:02","date_gmt":"2017-02-22T18:16:02","guid":{"rendered":"http:\/\/philip.greenspun.com\/blog\/?p=14191"},"modified":"2017-02-22T13:16:02","modified_gmt":"2017-02-22T18:16:02","slug":"dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures","status":"publish","type":"post","link":"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/","title":{"rendered":"Dell XPS 13 2-in-1 review (Bluetooth, touchscreen, and WiFi failures)"},"content":{"rendered":"<p>I decided it was time to shed the weight of a 17-inch laptop and also enter the brave new world of 2-in-1 folding laptops. Enter the Dell XPS 13 2-in-1, which I have used on two trips so far.<\/p>\n<p>The machine&#8217;s biggest weakness is an inability to stay connected to a Microsoft Bluetooth travel mouse. The mouse worked fine with the five-year-old 17-inch machine. I tried a second example of the same mouse and suffered from the same disconnections after a few seconds (snapping the mouse closed and open would restore connectivity).<\/p>\n<p>The Dell XPS 13 2-in-1 also has a finicky WiFi system. It would disconnect from a friend&#8217;s home router after about every 30 minutes of use, requiring a manual &#8220;disconnect&#8221; and then &#8220;reconnect.&#8221; After a driver update the problem seemed to be gone but then I closed the machine and opened it up the next morning. There was no WiFi connection and the machine couldn&#8217;t see any of the 12 or so networks in the apartment complex where I was staying.<\/p>\n<p>I thought &#8220;well, maybe it isn&#8217;t so bad if I have no mouse because I have a touchscreen.&#8221; A couple of days later, the touchscreen failed completely. Dell support suggested unplugging the machine and using the power switch to drain power off the motherboard. That restored the touchscreen, but I still miss having a mouse. Why not plug in a wired mouse, 1970s-style? Dell decided that there shouldn&#8217;t be any standard USB ports on the machine so it would have to be done via a dongle. There is no reputable brand of wired USB-C mouse because anyone up-to-date enough to have USB-C would of course have a computer with functional Bluetooth. Eventually I decided to try a Logitech m557 Bluetooth mouse and haven&#8217;t seen any disconnections so far, but there is about a one-second delay before the mouse begins to track after every period where the mouse isn&#8217;t moved. The touchpad doesn&#8217;t have any lag. A Logitech wireless mouse with proprietary dongle (plugged into the USB-C port with an intermediate dongle, of course) doesn&#8217;t have any lag. So there is definitely something screwy with the Bluetooth implementation.<\/p>\n<p>I&#8217;m not a big TV-watcher and haven&#8217;t found a real use for the tent mode. Nor have I really used the machine as a tablet because if I want to read a Kindle book I just use the iPhone 7 Plus. Still, I like the mechanical design much better than the <a href=\"http:\/\/philip.greenspun.com\/blog\/2016\/06\/24\/microsoft-surface-book-review\/\">Microsoft Surface Book<\/a>.<\/p>\n<p>[June 2017: Multiple failures, many hours of phone support, Dell refuses to accept a return of this non-functional device, two trips to the &#8220;depot&#8221; (complete failure within a few minutes of being turned on after the first trip).]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I decided it was time to shed the weight of a 17-inch laptop and also enter the brave new world of 2-in-1 folding laptops. Enter the Dell XPS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14191","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dell XPS 13 2-in-1 review (Bluetooth, touchscreen, and WiFi failures) - Philip Greenspun\u2019s Weblog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dell XPS 13 2-in-1 review (Bluetooth, touchscreen, and WiFi failures) - Philip Greenspun\u2019s Weblog\" \/>\n<meta property=\"og:description\" content=\"I decided it was time to shed the weight of a 17-inch laptop and also enter the brave new world of 2-in-1 folding laptops. Enter the Dell XPS [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/\" \/>\n<meta property=\"og:site_name\" content=\"Philip Greenspun\u2019s Weblog\" \/>\n<meta property=\"article:published_time\" content=\"2017-02-22T18:16:02+00:00\" \/>\n<meta name=\"author\" content=\"philg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"philg\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/\"},\"author\":{\"name\":\"philg\",\"@id\":\"https:\/\/philip.greenspun.com\/blog\/#\/schema\/person\/448e4e6a0ae9105741a06dcf62cee50e\"},\"headline\":\"Dell XPS 13 2-in-1 review (Bluetooth, touchscreen, and WiFi failures)\",\"datePublished\":\"2017-02-22T18:16:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/\"},\"wordCount\":455,\"commentCount\":6,\"publisher\":{\"@id\":\"https:\/\/philip.greenspun.com\/blog\/#\/schema\/person\/448e4e6a0ae9105741a06dcf62cee50e\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/\",\"url\":\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/\",\"name\":\"Dell XPS 13 2-in-1 review (Bluetooth, touchscreen, and WiFi failures) - Philip Greenspun\u2019s Weblog\",\"isPartOf\":{\"@id\":\"https:\/\/philip.greenspun.com\/blog\/#website\"},\"datePublished\":\"2017-02-22T18:16:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/philip.greenspun.com\/blog\/2017\/02\/22\/dell-xps-13-2-in-1-review-bluetooth-touchscreen-and-wifi-failures\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/philip.greenspun.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Dell XPS 13 2-in-1 review (Bluetooth, touchscreen, and WiFi failures)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/philip.greenspun.com\/blog\/#website\",\"url\":\"https:\/\/philip.greenspun.com\/blog\/\",\"name\":\"Philip Greenspun\u2019s Weblog\",\"description\":\"A posting every day; 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