Faye Lee

A member of the Philip Greenspun's Homepage community since July 14, 2006

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July 14, 2006, on Toyota Sienna Review:
We have a 2005 Toyota Sienna LE. Along with the car purchase in end of May 2005, we also purchased a service contract at Power Toyota Irvine. I only have about 14.7K miles on it so far (after 14 mos). But due to the service conrtact, I was forced to bring the car in for service no matter what. I brought the car in today for 15K service and the dealership called me and told me that I must replace the brakes and rotors for $500 and they told me it is not covered by warranty! First, I didn't feel anything wrong with the brake. Secondly, the van only have less than 15K and I braked normally, how could it be? I talked to one of my coworker who owns a 2004 Toyota Sienna XLE, he told me that he has the same issue and was told by Tustin Toyota to fix it at about $500, too. And he said he brakes normally and can't believe he has to fix the brakes so early. I think there must be some design problems that cause such problem. Of course, Toyota won't admit that and will claimed it is user's problem....