John Govern

A member of the Philip Greenspun's Homepage community since February 2, 2007

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February 2, 2007, on Voice Over IP telephone service:
I would not use Lingo, company ripped me off, please read on: I contacted Lingo to sign up for their service. They took my credit card info and signed me up for an account. I never received their product to connect up to their network. They have been charging my credit card since 2004 until Jan 2007. I could not use their service because I had no means to connect to it: they had to provide the box, they never did. I escillated my complaint to the executive level, they cited their contract that said billing starts 3 weeks after signing up. A company that bills it's customers, does not provide the product required to use their service, and then will not do ANYTHING to compensate is not a company that I would want to do business with. My email is posted (john.govern@gmail.com) and I will be happy to forward my email correspondence to anyone to prove what I am saying is true. I cannot comment on their service because I was NEVER able to use it. My question to you is: Is this the k...