This summer we stayed in a hotel that was hosting a Knanaya Catholic Congress of North America convention. There were some very fine people attending the KCCNA convention, but others couldn’t resist partying until 4 or 5 am in the hallway outside our room and there were elevator issues. I decided to see if there was a way to contact Marriott’s “unhappy customer” line. Here’s the “Customer Care” section of the Bonvoy app:
What is the #1 concern of a hotel guest who requests “care”? “Where Can I Find Information on Diversity & Inclusion?”
One thought on “When the going gets tough, send in the Chief Diversity Officer”
Duckspeak is strong with Marriott.
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