There was a rehab of our Harvard Square condo about 10 years ago. I was up there recently to teach a class at MIT and can give the following report on appliance durability.
The LG refrigerator was plugged in 10 years and has performed flawlessly, including the ice maker(!). That’s 24/7 operation for 10 years. Go Korea! (#Truth from the NYT: “LG refrigerators seem to make the most owners the happiest”)
With only light usage (apartment vacant much of the time and many restaurants nearby), the KitchenAid range has gotten stuck on (burning gas) twice and the control panel developed a buzzing sound. See KitchenAid tries to burn our house down a second time and High-end KitchenAid range with burner stuck on.
With only light usage, the top-of-the-line KitchenAid dishwasher failed completely once (needed a new circulation pump) and then failed almost completely more recently (would not dry; control panel flaky and often locked itself). In its favor, the machine was very quiet. It was just recently replaced by a $1300 Bosch with “CrystalDry” technology that is purportedly amazing, but in fact leaves massive amounts of water on top of coffee mugs. (Maskachusetts law prevents retailers from swapping dishwashers without a licensed plumber, so it isn’t easy/simple like in some other states.) It was challenging to find the desired Bosch dishwasher in stock, so I guess 1300 Bidies is below the market-clearing price (see Is inflation already at 15-30 percent if we hold delivery time constant? from June 2021). The previous Bosch required 7 service visits to work at all, so I guess I should be doubly grateful that this new one seems to work, albeit not nearly as effectively as a Whirlpool that I put in back in 1996. The default cycle time is 2 hours and 39 minutes. Maybe they will soon need a “days” field for the timer?
The plumber who came to deal with the dishwasher was also tasked with restoring flow through a shower valve and a kitchen sink. Cambridge water is full of sediment and minerals that clog up plumbing fixtures. Ten years was long enough to disable the shower (no hot water; new Hans Grohe temperature control valve required; thanks to Hans Grohe for keeping parts available a decade later!) and reduce flow in the kitchen to less than what a bathroom sink had.
Two of the Levolor custom cellular cordless blinds (over $100 each) failed such that they won’t pull down all the way. The 10-year warranty is worthless in this situation because Levolor demanded that the old blinds be sent back and then they will rehab them and return them after 6 weeks. That’s a long time to go in a bedroom with the street lights pouring in!
The Schlage electronic locks are still working perfectly, though it was impossible to buy a new 9V lithium battery as I had wanted/intended to.
I can see why Floridians tend to reject any house older than 20 years and strongly prefer a brand new house. Nothing lasts and it is tiresome to be an amateur property manager. As I dealt with all of the issues above, the words of my friend in Houston rang in my ears: “I won’t go anywhere north of Washington, D.C. because everything is dilapidated. In New England they call it ‘charm’.”
Meanwhile, back in Florida, the Bertazzoni in-wall microwave wall suffered a disabling failure when a clip holding a browning coil to the oven roof broke. Cost of a replacement, including shipping: $40. Cost of a new standalone microwave from Walmart: $55, That’s luxury!