Distilling from the comments on An internal hard disk disappears from Windows, but is still apparently working:
- my Seagate hard drive has failed
- nobody should buy Seagate hard drives because same-price WD disks are 8X more reliable in Backblaze statistics and readers’ experience
The good news about my $500 9-month-old Seagate (now available for $300) is that it carries a 5-year warranty. So I can send it back to Seagate and they will fix it or send me a new one, rather than spend $300 on a new Seagate or 8X-more-reliable WD (maybe the Western Digital drives are reliable because they are actually designed and engineered by the Hitachi team that WD acquired? WD is still using Hitachi’s old “Ultrastar” brand name to some extent).
Here’s a question for April Fools’ Day… what kind of a fool takes up to 14 TB (formatted capacity of the disk fraudulently marketed as 16 TB) of his/her/zir/their most personal information and sends it to strangers at
United States CSO Service Center
Seagate Technology c/o Agility Logistics
21906 Arnold Center Road
Carson, CA 90810
? Who is Agility Logistics, you might ask? Wikipedia says that there is a large Kuwaiti company by this name, but the company’s web site doesn’t show any U.S. facilities. Google says that the Agility Logistics in Carson, CA is a “freight forwarding service”. Where does the failed disk actually go? Asia?
What does the tax-domiciled-in-Ireland Seagate say?
In order to protect your privacy and other interests in data, you should delete all data, or as much as possible, prior to returning any product to Seagate. Seagate realizes, however, that you may not be able to erase certain data on returned products. In any event, Seagate will take the steps described in this statement to protect the physical security of such products and, if applicable, overwrite data as early as possible on products recertified by Seagate.
The first sentence is ironic. If your disk were working well enough that you could delete all data why would you be returning it for warranty repair or replacement?
One argument for trusting Seagate, despite the fact that they won’t tell you anything about where your disk might go after the “freight forwarding” is complete, is that if you tried to dispose of the failed disk yourself and wanted to make sure someone didn’t get hold of your data by sifting through garbage you’d have to take it apart and work to destroy each individual platter. Seagate presumably has some sort of super shredder that they can use.
But, on the other hand, Seagate has the tech skills necessary to recover all of the data if they want to and look at it, post it on the Internet, etc. Who is to say that a rogue worker at Seagate won’t grab personal data and send it to a confederate overseas who will then blackmail the hapless hard drive buyer with messages such as “We need 100 Bitcoin for The Big Guy”?
(And imagine how much better off Hunter Biden would have been if he’d fed his liquid-damaged MacBook into an industrial shredder rather than tried to recover its $1,000 of residual value. Daily Mail:
Files found in Biden’s personal computer included emails showing shady business dealings by the current US president’s son with foreign officials, and texts that showed him repeatedly using the ‘N-word’ and accidentally overpaying a prostitute $25,000 from an account linked to his dad.
Given that the stripper-turned-plaintiff got $2.5 million after having sex with Hunter Biden in an officially determined family court process, I’m not sure that it is reasonable to characterize $25,000+ to a prostitute as an “overpayment”)
And, even more important than WWHBD, what should I do? Ask one of our neighbors with a pavement-melting Ford Bronco to run over the failed disk 10 times?
- Daily Mail story combining a bunch of people and stories that have been banned on Twitter and Facebook: “‘They’re willing to ignore facts to push their narrative’: Joe Rogan slams liberal media for suppressing Hunter Biden laptop story before the election”